Effective Date: July 7, 2023

This Privacy Policy ("Policy") explains how Florida Bankruptcy Services and our subsidiaries and affiliates (collectively, "we" or "us") collect, use and share information about you when you access or use our website or other online or mobile services or applications ("Services") or otherwise interact with us.

We may supply different or additional notices of our information practices specific to certain programs or activities. We may also provide different notices of our information practices with respect to certain subsidiaries or affiliates, in which case, this Policy will not apply. For purposes of this policy, personal information includes "personal data" and similar terms as defined under applicable privacy laws.

We may change this Policy from time to time.

If we make changes, we will notify you by revising the Effective Date above and, in some cases, we may provide you with more prominent notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review this Policy whenever you access our Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

OVERVIEW

We collect information about your activity when you browse our website; access and use our Services or engage with us via social media platforms, and when you email us.

INFORMATION COLLECTED BY COOKIES OR TRACKING TECHNOLOGY

1. We use Matomo Analytics to record and store data about website visitor traffic. Their servers are located in Germany, which is the location our data on website visitor traffic is stored. That information does use cookies, or tracking technology, on our website, but that collected data is in compliance with General Data Protection Regulation (GDPR) procedures. When you browse our website we anonymize tracking data about your visit(s) and regularly delete old raw data from our database. We mask the last six digits of your IP address that is stored.

2. "Live Chat" uses cookies to store your location and conversation information. The third-party vendor of this chatbot services is hosted with GCP ( Google Cloud Platform ) and has a global CDN (Content Delivery Network). The data at rest is hosted at Google in the USA. However, the data over the wire travels to/from wherever the agents and visitors are located.

3. We use Google Analytics and Google Tag Manager on this website which is under review in many countries for compliance with GDPR.
The type of information collected by Google during your visit includes the following:
   -- Unique identifiers
   -- Browser type and settings
   -- Device type and settings
   -- Operating system
   -- Mobile network information including carrier name and phone number
   -- Application version number
   

Google also collects information on the apps, browsers, and devices you use for/with their services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request.

Included in the collected data is the activity you perform, such as the following: -- Search terms on Google
-- Videos you watch
-- Views/interactions with content and ads
-- Voice and audio information when you use audio features
-- Purchase activity
-- People with whom you communicate/share content
-- Activity on third-party sites/apps that use Google Services
-- Chrome browsing history when synced with your Google Account

Google products have access to your GPS, IP address, and sensor data for different reasons at different times, whether you’re using Google Maps or interacting with an app that is integrated with Firebase.

Things near your devices, such as public Wi-Fi access points and cell towers will inform Google as to your geolocation. Bluetooth-enabled devices might also interact with bluetooth beacons that are specifically designed to target a small and accurate location radius.

Pixels, Cookies, Local Storage, Databases & Server Logs
These are technical details that Google can track either from a pixel implemented on a website (like the Universal Analytics tracking code), cookies, raw data from storage, databases and servers that you interact with that connect with Google or Google products.

USE OF INFORMATION

You may choose to participate in using the LiveChat web bot. The information you provide is kept private and not sold or shared with any other businesses or organizations. Your name, email and phone is stored in our online database. We own that data. The vendor who provides that service to us has an agreement with us, and other clients similar to us, not to share that information.

TRANSFER OF INFORMATION

Our website, and website server, are hosted in the USA.

SHARING OF INFORMATION

We do not share personal information about you outside of the Florida Bankruptcy Services unless you give us explicit permission to do so during the course of our verbal conversations.

If we believe your actions are inconsistent with our policies, or to protect the rights, property, and safety of Florida Bankruptcy Services, our members, our customers, or any other persons we will file a report and/or complaint about your activity with the proper law enforcement agency.

SOCIAL SHARING FEATURES

Social sharing features or integrated tools, which let you share actions you take during your visit with other media. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the third party that provides the social sharing feature.

FLORIDA RESIDENTS

Our bankruptcy preparation service is restricted to residents of Florida. By visiting this website when you reside in another state or country, you understand our we are not bound or obligated by requirements where you are a resident. We always protect the privacy of our website visitors and our clients.

For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the third parties that provide these features.

SUMMARY

This website is educational in nature. The intention is to help you understand what the next steps necessary in your specific process to remove financial debt.

If you have any questions, please email us at services@planofdevelopment.com or call (727) 322-5881. You may also direct your privacy-related comments or questions to the following address:

Florida Bankruptcy Services
2808 Beach Blvd. South Unit #9
Gulfport, FL 33707